NB

• If there are any changes to confirmed arrangements by The Bird Hide Self-catering Accommodation due to reasons beyond our control we will advise you at the earliest possible date. If for any reason, we are unable to provide you with the accommodation you have booked, we will refund the amount paid to us, but we will not be liable for any charges for travel arrangements or any other consequential losses which may arise.

• We reserve the right to change the room rate at any time and without notice. However the rate will not change once the payment has been received by The Bird Hide.

Check-in and check-out

Check-in times after 2:00 pm and preferably before 8.00 pm. 

Check-out: before 10:00 am on the day of departure (but talk to us for special arrangements).

 

Smoking/Pets/Noise

• No smoking in the The Bird Hide Chalet. Extreme caution should be taken regarding smoking, the fireplace and braai fires to avoid fire hazards.

• No pets are allowed on the property

• Guests should understand that parties or undue noise are not acceptable and noise after 10pm is not allowed.

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Liability

The owners of the property do not accept any liability for loss of, or damage to, any valuables or property belonging to guests or their visitors. It is the sole responsibility of all guests to make arrangements for adequate insurance coverage on all valuable items prior to arrival at The Bird Hide. This includes, but is not limited to, photographic equipment, laptops or other electronic devices, jewellery, cash and vehicles.

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General Indemnity

Whilst the property owners have taken every care to ensure the safety of guests and their possessions, The Bird Hide or the property owners do not accept any liability in the event that any loss or damage to property, no matter what the cause, is experienced by a guest, or visitors of a guest, whilst enjoying our accommodation.

The Bird Hide management and the property owners cannot be held responsible for any personal injury, of whatever nature, sustained by a guest or guests’ visitors; whether such injuries were sustained by:

• Negligence or wrongful act of the owner

• Negligence or wrongful act  of anyone employed by the owner or any other person on the premises

• defective functioning of any apparatus or appliance of the owner/management.

NB There is un-fenced open water on the property. It is the sole responsibility of the client to ensure the safety of their children or visitors children or handicapped persons.  

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Loss or Damage

Should The Bird Hide Self-catering Accommodation or the property owners suffer any loss or damage as a result of an act or omission by a guest or visitor of a guest, the guest will remain liable for full reimbursement of such loss or damage incurred and will be billed accordingly. Guests will be held liable for all costs related to the replacement of any items damaged by the guests or their visitors.  

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All guests of The Bird Hide agree to comply with the Greenway Woods Resort Rules that follow.

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Terms and Conditions are accepted and binding when a booking is made.